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Title
Text copied to clipboard!Head of Global Operations
Description
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We are looking for a Head of Global Operations to oversee and drive efficiency and growth across our international business operations. This role is responsible for optimizing and standardizing operational processes across multiple countries and regions, as well as developing and executing strategic plans. The ideal candidate will have a global mindset, understand cultural differences, and lead teams to maximize business outcomes.
Key responsibilities include cross-functional management of departments such as supply chain, logistics, customer support, manufacturing, and quality control. The Head of Global Operations ensures that regional operations align with corporate goals, sets and monitors KPIs, proposes and implements operational improvements, drives cost reduction initiatives, manages risks, and ensures compliance.
This position works closely with executive leadership to contribute to the development and execution of global strategies. It also requires collaboration with local managers and teams to understand on-the-ground challenges and drive overall optimization. In a fast-changing international market, flexibility and quick decision-making are essential, along with strong leadership and communication skills.
The ideal candidate will have experience managing operations in a global company and the ability to work across multiple cultures and languages. We are looking for someone with strategic thinking, execution capability, and data-driven decision-making skills.
Responsibilities
Text copied to clipboard!- Develop and execute global operational strategies
- Optimize and standardize operations across regions
- Set and monitor KPIs for performance tracking
- Drive cost reduction and efficiency initiatives
- Ensure risk management and compliance
- Oversee departments such as supply chain, logistics, and manufacturing
- Collaborate with executive leadership for strategic decisions
- Coordinate with local teams and managers
- Propose and implement operational improvements
- Support expansion into new markets
Requirements
Text copied to clipboard!- 5+ years of experience in global operations management
- Business-level English proficiency (additional languages a plus)
- Strategic thinking and execution skills
- Strong leadership and team management abilities
- Data analysis and KPI management skills
- Cross-cultural understanding and communication
- Project management experience
- Flexibility and quick decision-making
- MBA or related degree preferred
- Familiarity with IT tools and ERP systems
Potential interview questions
Text copied to clipboard!- How many countries or regions have you managed operations in?
- How have you led global teams effectively?
- Can you share a successful operational improvement you led?
- Describe a cost reduction initiative you implemented.
- How have you handled cross-cultural challenges?
- How do you set and track KPIs?
- Do you have experience with ERP systems?
- What is your leadership style?
- Describe your strategic decision-making process.
- What languages do you speak besides English?
